Digital Serf Consulting

level up your business.



tell me more

About Us



Digital serfs are workers of the twenty-first century. We aren’t quite chained to the land like our farming ancestors, but more so to the phones in our pockets and the laptops in our bags. We work hard. We value automation and tools that make us more productive. Simply put, we need and use digital technology to get our work done.

We help our clients be the masters of technology too. We're multi-disciplinary, your direction enables us. Technology, finance, analytics, product, customer and management. We look at business challenges as problems that can be broken down and solved. And we use technology, design and proven business methods to creatively solve problems and deliver desirable outcomes.

More importantly, we value relationships and focus on your people. They are key to your success too. We recognise that every business is different, so we use our flexible and experienced team to tailor services to meet your specific needs.

Interested with how we can serve your business?

Contact Us to start the discussion now.



Business Analysis

Business Analysis

Get insights to drive informed decision making

Personalised insights developed from analysing your business processes, competitors and market position will ensure you’re more informed and ready to take action.

We help business leaders uncover and better understand their data. Our service includes:

  • Meeting with you and your team to map and understand current processes
  • Analysis of your competitors and comparative market position including benchmarking
  • Review of financial expenditure to identify product margin, cash flow and profitability improvements
  • Written report and presentation of findings and recommendations
  • Establish ongoing reporting, performance metrics and analysis tools relevant to your business

Unlock insights and prepare your business for future success now.



Project Management

Project Management

Independent coordination of your projects

Are the daily needs of your business preventing you from kicking off a new project? We work with you to plan and prioritise the project, and if you need, manage it for you.

For large scale projects we enlist local expert consultants based on the project requirements. This service is focused on:

  • Creation of business models and financial plans for new business
  • The roll out of new products, services, campaigns or technical systems
  • The writing or Government, Council grants and private business applications, EOIs and tenders
  • Leading business process improvement and change programs
  • Implementing and developing custom sofware to automate processes and functions

Whatever your project, we are here to help you start and finish the journey.



Project Management


Digital Strategy

Digital Strategy

Optimise your digital platforms to improve customer experience

Customers are interacting with businesses through an increasing number of online channels. To survive, your business must have access to the right tools and be ready to engage.

We can streamline your online offering and digital systems by:

  • Reviewing your online products and content offering
  • Assessing your customer’s online experience
  • Implementing automated analytics and live performance reporting dashboards
  • Assess internal workforce scheduling practices that support customer service
  • Train and develop customer service teams

The delivery of customer outcomes is what ultimately defines our success. Get your business systems a health check now.

The main digital serf.

Ryan Kris, founder & director.

Ryan Kris

Ryan Kris

Director

Ryan is a freelance business consultant who helps startups and SMEs get things done. With a formal background in information systems and broad business management experience, Ryan works across industry implementing best practices based on client needs.

Early in his career he led the development and management of the customer service group at Internode - a leader in the early deployment of ADSL2+ in Australia. It’s here he developed his managerial skills and interest in operations, technology building, and business performance.

After nine years of building teams and managing change, he left to finish his MBA at the University of Adelaide, to travel, and to focus on his own projects.

Today, Ryan works with all kinds of SMEs, including food retailers, tourism providers, arts and entertainment groups, medical clinics, and legal practices. Delivering better business outcomes using digital technologies is Ryan’s vision for every business he works with.

If you need some help on your next project, contact Ryan at Digital Serf to explore how he and his team can help you achieve your business goals.

  Contact Us


Submit an enquiry to Digital Serf or call on 08 7123 6402


Digital Serf © 2016. All rights reserved.

Lv2/14 Grenfell Street Adelaide, Australia 5000
ryan(at)digitalserf.com.au
+61 8 7123 6402